Click-to-Call Functionality

A quick way to connect with customers

Here’s something you’ve probably never thought of when it comes to your website design – clickable phone numbers that connect a call automatically. It’s more convenient than email, and it increases the chance to engage with hot leads and turn them into a customer.

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Click-to-Call Functionality

Communication is Key

The sooner the better

Click-to-call functionality makes it easy for customers to contact your business. It removes extra hurdles that might turn them away since it’s available anytime and anywhere. It also gives you the opportunity to guide them through every step of their journey and influence their buying decision.

  • Boost your lead generation and conversion rate
  • Dial international calls without the hassle
  • Reveal which ads and web pages generate the most enquiries and sales

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Our Approach

Achieve seamless communication

DigitalMaas can add click-to-call buttons to your website so you can maximise the efficiency of your marketing strategies. This way, you won’t miss out on prospects, back up your efforts with accurate data, and keep your customers coming back.

  • Track your calls and derive meaningful analytics from your callers
  • Streamline your customer support
  • Bolster your digital marketing strategy

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Google Tag Manager Setup

Click-to-Call Functionality Frequently Asked Questions

  • What are the benefits of a click-to-call button?

    Unmatched convenience
    With click-to-call buttons installed on your website, customers no longer have to write down your phone number or press more buttons. As long as they have a web browser and microphone in their device, they can contact your business in one click.

    Track your calls and get detailed reports
    You can implement call tracking in Google Analytics so you can get more data about your callers and determine which of your phone numbers are getting the most engagement. With the wealth of information at your fingertips, you can optimise your landing pages and ad campaigns.

    Customer satisfaction
    Most people prefer phone calls than emails when they have enquiries about your product or service because they don’t have to wait too long to get a response. A click to call feature in your website can eliminate common obstacles that they might encounter as they try to connect with you, which results in a more pleasant customer experience.

  • Where should I use the click-to-call feature?

    As mobile continues to dominate search, you’ll want to maximise the potential of your click-to-call buttons. You can use them in the following platforms:

    • Website
    • Email
    • Paid ads
    • Organic search
    • Apps
    • Online directory listings
  • How to make the most of click-to-call functionality?

    Update and maintain your Google listing
    Google listings come with a click-to-call functionality, which allows users to call your business without having to go to your website. Make sure your contact details are up-to-date so you won’t miss a call from potential customers.

    Offer incentives
    Incentives can grab people’s attention when they see your ad. After all, everyone likes to get a great deal. To instill urgency, use effective call to action phrases like “Call now”.

    Use call extensions wisely
    It’s ideal to run paid ads with call extensions during hours when your team can manage more calls. You can also use them for campaigns where mobile impressions are high. If you have multiple office locations, you can target ads to certain areas you want to attract more calls.