Released 14 August 2024. We wrote this note in November 2026, so the plan details are today's.
Reviews used to sit inside each location. We moved them to the main menu on the left, so you can work across all your locations in one place.
What changed
The new Reviews section has four tabs.
- Overview. If you manage more than one location, pick the locations you want to look at, or filter by tag. Your selection carries across the other tabs.
- Manage Reviews. Read and reply to reviews. There's a new star rating filter, and two new tabs, "Haven't Replied" and "Replied", so you can see what still needs an answer.
- Review Metrics. A date picker lets you view your numbers by day, week, month or year. You can add a column for each star rating.
- Locations Performance. Review counts and ratings for each location.
If you manage a single location, you skip the Overview tab and go straight to your reviews.
Who gets it
Review monitoring is on every plan, including Free. Replying to reviews from the platform is part of Premium. See pricing for what each plan includes.